NIVONA Apparate GmbH, Südwestpark 90, 90449 Nuremberg, Germany (hereinafter: NIVONA) grants the end-user a manufacturer's guarantee for this appliance, in addition to their statutory warranty rights against the seller, under the following conditions:

1. NIVONA guarantees that this newly manufactured appliance, which was designed and constructed for the preparation of coffee and hot beverages in household-typical quantities, possesses the properties listed in the product description for this appliance at the time of handover from the dealer to the end-user and is free from defects due to design, material and manufacturing. A defect that entitles the assertion of warranty claims exists only if the value or usability of the appliance is significantly reduced.
2. This appliance is only covered by this guarantee if it was purchased from a NIVONA-authorised specialist dealer in a member state of the European Union (EU) and is operated within the EU when the defect occurs.
3. The warranty period is 24 months and begins on the day of sale from the dealer to the first end-user.
4. The warranty claim must be asserted in writing within the warranty period to the NIVONA central service or a service centre authorised by NIVONA. The addresses and contact details of the central service and NIVONA-authorised service centres are listed at the end of these warranty conditions and – always up-to-date – on the internet at www.nivona.com. The warranty claim can be asserted at any NIVONA-authorised service centre. To avoid any delays, however, it is recommended to assert the warranty claim with the service centre closest to the operating location of the device.
5. In the event of a warranty claim, the appliance must be sent by the end-user to the respective service centre, whereby the appliance must be well packaged (preferably in its original packaging) and the complete address of the end-user, together with a brief description of the fault, must be placed in the package. To prove the warranty claim, the original purchase receipt (cash register receipt, invoice), from which the name and address of the dealer, date of purchase and type designation of the appliance must be evident, must be enclosed with the shipment.
6. NIVONA's warranty service will be provided, at NIVONA's discretion, by repair, replacement of defective parts or replacement of the entire appliance. Replaced parts or appliances become the property of NIVONA. If a device to be replaced is no longer produced by NIVONA when the warranty claim occurs, NIVONA is entitled, at its discretion, to supply an at least equivalent device from current production. Warranty services do not extend or restart the warranty period for this appliance.
7. Excluded from the warranty are:
   1. Display and demonstration units,
   2. Appliances used for the preparation of coffee and hot beverages in catering and hotels,
   3. Defects caused by installation, use or maintenance of the appliance not in accordance with the operating instructions,
   4. Defects caused by falling, overvoltage or external influences on the appliance or interventions by persons not authorised by NIVONA,
   5. Defects in wearing parts (e.g. seals, valves) or defects caused by defects in wearing parts and damage caused by foreign bodies in the grinder (e.g. stones),
   6. Appliances not purchased from a NIVONA-authorised specialist dealer,
   7. Replacement of consumables (e.g. filters) as well as cleaning or maintenance work, unless these are necessary for repair.
8. Other claims of the end-user than the rights to repair, replacement of defective parts or replacement of the defective appliance provided for in these warranty conditions are not established by this warranty.

NIVONA Apparate GmbH
Südwestpark 90
D-90449 Nuremberg
Germany
www.nivona.com